Offline ADU for gen8-gen10 servers

Side Note: the p824i-p MR controller on gen10 doesn’t support the SSA (smart storage administrator) and instead uses different tools for diagnostics without an OS – you can check its status only in the UEFI System Utilities – check the User Guide for more details: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00053315en_us&docLocale=en_US

Starting from gen8 all HPE ProLiant Servers (exceptions are ML10 gen9 and Microserver gen10) come equipped with Intelligent Provisioning out of the box. Intelligent Provisioning is accessed using the f10 prompt during POST (power on self-test).

a. Once Intelligent Provisioning is started, if done for the first time, you’d have to go through the initial configuration screen; if initial config is already done you get presented with two choices “Perform Maintenance” or “Assisted OS install”
b. After choosing “Perform Maintenance” you can select depending on the version of intelligent Provisioning either the ACU (Array Configuration Utility) or SSA (Smart Storage Administrator):

• For the ACU
0. Once it’s open there are three tabs on the top; the middle one is called “diagnostics” à select it
1. Once under diagnostic on the left hand side you’ll see a list with all Smart Array Controllers you can run a report for
2. Once you’ve made your selection of controllers, you’ll get two options “view diagnostic report” or “generate diagnostic” report, select “generate diagnostic report”
3. Once the procedure is done click on the “save report” button in the bottom right corner and select a destination folder -> you’d need to have a USB stick inserted in the server to store the ADU report on it

 

• For the SSA
0. Once the program is open, click on the HP/HPE logo in the top left corner
1. From the drop-down menu scroll with the mouse over “server” and then select “diagnose”
2. This will present you with two options “Array Diagnostic Report” and “SmartSSD Wear Gauge Report” and select the former
3. This will again present you with 2 options “save diagnostic report” and “view diagnostic report” and when you select the former, choose a destination folder -> you’d need to have a USB stick inserted in the server to store the ADU report on it

Online ADU for G8-G10 servers

To generate an Online ADU on G8-G10 please use the Smart Storage Administrator.

ADU for Windows

Running Windows 2012R2/2016/2019 with the Array Diagnostics Utility installed; if it’s missing you can download it from here: https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_6b906530d6624549bff23e4eab

1. From the start menu under Programs –- HP System Tools – HP Array Configuration utility –- start the program
2. Once it’s open there are three tabs on the top; the middle one is called “diagnostics” -> select it
3. Once under diagnostic on the left hand side you’ll see a list with all Smart Array Controllers you can run a report for
4. Once you’ve made your selection of controllers, you’ll get two options “view diagnostic report” or “generate diagnostic” report, select “generate diagnostic report”
5. Once the procedure is done click on the “save report” button in the bottom right corner and select a destination folder

ADU for Linux

Running Oracle 5/6, RHEL 2/3/4/5/6/7, SUSE 7/8/9/10/11 you need the ACU CLI; if it’s not installed, download it from here: https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_e9bfda3dba1d4d6c925931c952

In ACU CLI, the diag command outputs diagnostic information about a specified controller or all controllers on the system. The ssdrpt option generates the SmartSSD Wear Gauge report.

Syntax:
<target> diag <file=filename> [ris=on|off] [ssdrpt=on|off] [xml=on|off] [zip=on|off]

where the following is designated:

• <target> is a controller or all controllers.
• <file=filename> designates the target file in which the diagnostic information is saved.
• [ris=on|off] determines whether RIS information is or is not included. The off value is provided for backward compatibility and is ignored.
• [ssdrpt=on|off] specifies to generate or not generate the Smart SSD Wear Gauge report. The default is off.
• [xml=on|off] outputs diagnostic information in formatted XML. The off value is provided for backward compatibility and is ignored.
• [zip=on|off] compresses the output to a zipped file. Default behavior is uncompressed. The off value is provided for backward compatibility and is ignored.

Example commands:
ctrl all diag file=temp\allcontrollers.zip
ctrl slot=4 diag file=temp\ctrl_slot4.zip
ctrl ch="mybox" diag file=mybox.zip ssdrpt=on

ADU for VMware

Side Note: the p824i-p MR controller on gen10 doesn’t support the SSA (smart storage administrator) and instead uses different tools for diagnostics under VMware – the system event log – check the User Guide for more details: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00053315en_us&docLocale=en_US -> p. 52

Only applicable for ESXi 5.5, 6.0 and 6.5

If you have installed with an HPE custom image you would have the appropriate tools in the OS already installed; alternatively you can find the respective utilities bundle for your ESXi version on HPESC: https://support.hpe.com/hpesc/public/home e.g. for ESXi 6.5 the November 2018 offline bundle: https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1009087943&swItemId=MTX_62e99a8946604bfeaeda04300a&swEnvOid=4184

The HPSSACLI application contains the ability to generate a diagnostic report of the system and its Smart Array storage configuration. The following steps are required in order to obtain an ADU report from a remote machine running vSphere 5.5/6.0/6.5.

1. Obtain and install the HPE Smart Storage Administrator Diagnostics Utility (HPE SSADU) CLI: https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_5a99cfc5a2dc4997b1b61c615f
2. The location where the package has installed the included application and then update your system path to include this location
3. The client machine used to access the remote vSphere 5.5/6.0/6.5 and updates machine must also have the vSphere CLI esxcli command line tool installed and must be accessible through the system path. Ensure the client machine location is included in the path
4. Use the following tool and associated command-line parameters to perform the creation and retrieval of the report:

hpessaduesxi --server=<server_ip_address> --user=<username> --password=<password> <targetfile.zip>

example:
hpessaduesxi --server=10.12.132.5 --user=root --password=root.123 myreport.zip

The hpessaduesxi application uses the supplied parameters to remotely obtain the report from your target vSphere 5.5 and updates machine and saves the data into the target zip file. The zip file can then be opened with any third-party zip application or with the unzip command under Linux. The hpessaduesxi application also contains onboard help which can be obtained by typing hpessaduesxi with no parameters.